Shipping Policy

Last Updated: 03/01/2025

At Low Key Ballers, we strive to provide a smooth and reliable shipping experience so you can rock your gear as soon as possible. Please review our shipping policy below for details on processing times, shipping options, and more.

Processing & Shipping Times

• Order Processing: Orders are processed within 2-4 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking information.
• Standard Shipping: Estimated delivery time is 5-10 business days after processing.
• Expedited Shipping: If available, faster shipping options will be displayed at checkout with estimated delivery times.

Please note that shipping times may vary based on your location, carrier delays, or peak seasons.

Shipping Rates & Carriers

• Shipping rates are calculated at checkout based on your location and the selected shipping method.
• We partner with reliable carriers such as USPS, UPS, FedEx, and DHL to ensure your order arrives safely.

International Shipping

• We currently [do/do not] offer international shipping. If available, international shipping rates and estimated delivery times will be calculated at checkout.
• Customers are responsible for any customs fees, taxes, or duties applied to international shipments.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your shipment.

Lost, Stolen, or Delayed Packages

• Low Key Ballers is not responsible for lost, stolen, or delayed packages caused by the carrier. If your package is missing, please check with the carrier using the tracking number provided.
• If your package is marked as delivered but you have not received it, please wait 24-48 hours, check with neighbors, or contact your local post office before reaching out to us.

Returns & Exchanges

For details on returning or exchanging an item, please refer to our Return Policy.

Contact Us

If you have any questions about our shipping policy, feel free to contact us at:
📧 support@lowkeyballers.com

Thank you for shopping with Low Key Ballers! Stay fresh on and off the court. 🏀🔥